Shipping policy

SHIPPING

All of our products are shipped to you from Canada via a secure, tracked shipping method.

Standard fee of $5 for shipping across Canada and USA. No code necessary. 

Elixir Naturals ships to the following countries:


Country

 Shipping cost

 Delivery time

Canada 
$5
7-10 business days

Europe

$12

7-10 business days

USA

$5

7-10 business days

 

Elixir Naturals only ships on business days (Monday to Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed the following business day.

In case your Elixir Naturals package arrives damaged as a result of shipment, please save the shipping box, the Elixir Naturals products and its outer white cardboard packaging, and email us as soon as possible at info@elixirnaturals.ca to notify us of the damage.

CUSTOMS

Sales tax, customs fees, tariffs or duties are not included in pricing.

Orders shipped to USA and Europe could be charged with customs fees. You may receive a separate invoice for these customs costs. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of duties and taxes that will be charged on your package. Please also note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout.

The extent of the customs rates depend on the state of residence.